Incident Investigations and Reports

The IMO publishes a variety of information and documents on the Market Web Site, including information required to be published by the Market Rules. Should an unusual market or dispatch event occur, the IMO or System Management, as appropriate, may provide a report describing the event. These reports are published in accordance with Market Rule 3.8.3(a) and 10.5.1 (s).

Under the Market Rules the IMO must make the following information available from the Market website:

• event reports explaining what happened during unusual market or dispatch events but not aspects of such reports which, in accordance with its confidentiality status class, cannot be made public

Investigation into the power system incident on 28 November 2007

The Independent Market Operator (IMO) is required by Clause 3.8.2 of the Market Rules to coordinate an investigation into incidents which are notified to it by System Management under Clause 3.8.1 and which the IMO considers to have had, or had the potential to have had, a significant impact on the effectiveness of the market. The IMO engaged the PA Consulting Group as an Independent Expert under Clause 3.8.2(d) to provide a report on the incident to the IMO.

This report is published in accordance with Market Rule 3.8.3(a) and explains the incident and recommendations that could be taken following the incident.

STEM Suspension - 22 February 2009

On 22 February 2009 failure of both air-conditioning units in our service provider’s server room caused overheating and subsequent failure of WEMS market related IT systems.

Please direct any related queries to Operations on (08) 9254 4336 or at Operations@imowa.com.au

STEM Suspension - 30 October 2007

On 29 October 2007 a small fire at the IMO market systems computer room resulted in a suspension of the Short Term Energy Market. This report explains the incident and discussed that actions taken following the incident.

Please direct any related queries to Operations on (08) 9254 4336 or at Operations@imowa.com.au

STEM Suspension - 2 June 2007

On 1 June 2007 the STEM was suspended for trading day 2 June 2007 due to an error in calculating Market Participants' Net Contract Positions (NCP) ahead of the STEM Auction. This  report discusses the causes of this incident and the steps that the IMO has taken to minimise the possibility of recurrence.

Please direct any related queries to Operations on (08) 9254 4336 or at Operations@imowa.com.au

STEM Suspended - Trading Day 11 February 2007

On Saturday 10 February 2007 issues relating to the Wholesale Electricity Market Systems resulted in the suspension of the STEM for Trading Day 11 February 2007. The attached report explains this incident and outlines actions and recommendations to minimise the probability of future occurrence.

Please direct any related queries to Operations on (08) 9254 4336 or at Operations@imowa.com.au

Database Issue - 28 January 2007

On Sunday January 28 an issue with the Wholesale Electricity Market Systems affected the opening and closing times of the Resource Plan window. This report provides a full explanation of this incident and details steps that have been taken in order to minimise the probability of recurrence.

Please direct any related queries to Operations on (08) 9254 4336 or at Operations@imowa.com.au

STEM Suspended - Trading Day 27 October 2006

On October 26 2006, the IMO suspended the STEM due to issues related to the determination of participant limits. This  report details this incident and describes steps that have been taken to minimise the likelihood of recurrence.

Please direct any related queries to Operations on (08) 9254 4336 or at Operations@imowa.com.au

STEM Suspended - Trading Day 28 September 2006

On September 27 2006 the IMO suspended the Short Term Energy Market (STEM) for the Trading Day 28 September 2006 due to irregularities identified in the STEM auction results. This report explains this issue in detail and discusses recommendations for decreasing the likelihood of recurrence.

Please direct any related queries to Operations on (08) 9254 4336 or at Operations@imowa.com.au